Venture RV Receives RVDA Quality Circle Award
SHIPSHEWANA, INDIANA – Venture Recreational Vehicles was presented the 2022 RVDA Quality Circle Award. The award represents rated insight into the dealer experience with Venture Recreational Vehicles and its products.
Dave Boggs, General Manager at Venture RV, stated, “During the pandemic, rather than focus primarily on quantity produced like many other manufacturers, we instead chose to remain committed to the strategic approach we’ve held since our beginning: ‘built for customers, by customers.’ The Quality Circle Award is a testament to our commitment to superior quality, our dealers, and our customers.”
One important indicator used to determine an RV brand’s score in the Dealer Satisfaction Index is The Ultimate Question/Net Promotor Score. The Ultimate Question asks dealers “How likely would you recommend this brand to a friend (in a different market) to handle at his/her dealership?” Dealers then rate the brand on a scale of 0 to 10, and an algorithm is used to determine a brand’s percentage, with higher scores indicating excellence. Venture RV achieved a score of 78.8%, almost double the industry standard of 39.6%.
Marlene Snyder, vice president of sales and marketing, stated, “It takes dedication from an entire organization to achieve an award of this caliber. It’s a credit to the talent at our organization and we are honored to have received this distinction.”
About Venture Recreational Vehicles
Venture RV, a division of KZ Recreational Vehicles, is headquartered in Shipshewana, Indiana. For more information concerning Venture RV and its lines of travel trailers, including Sonic, Stratus and SportTrek, please visit www.venture-rv.com, or call (888) 829-6320.
Venture Recreational Vehicles